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Locater Support Home
Online Support Form
Locater Tech Tips
Online Support Form - NCMEC Sites Only
Easy Instructions:
Just fill out the fields in this form and click the button to create your support ticket. We'll contact you within one business day to work toward resolution of your technical issue.

Quick Tip:
The Site Information list below is sorted by state, and also shows your Locater ID. This should make it easy to find your site when you are creating your support ticket.
 
First Name:
Last Name:
Phone Number:
E-mail Address:
Site Information:

Issue Details
Problem Group:
Problem Description:

 
3rd Party Support







866.222.2260
-> Locater Sites Only
-> Toll-Free Support
-> 8:00-8:00 CST M-F
-> Excluding federal holidays

Online Support Form

 
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